Privacy Policy

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The Food Safety Consultant
Website: thefoodsafetyconsultant.com
Email: thefoodsafetyconsultant01@gmail.com
Telephone: +44 7586 097176

Last updated: 23 August 2026

The Food Safety Consultant ("we", "us", "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit thefoodsafetyconsultant.com, contact us, make an enquiry, purchase a product or service, or engage us to provide food safety consultancy services.

We aim to handle personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and, where applicable, the Privacy and Electronic Communications Regulations (PECR).

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

The Food Safety Consultant provides professional food safety consultancy services to food businesses.

Our services may include:

• HACCP consultancy and development;
• food safety management systems;
• food hygiene audits;
• EHO inspection preparation and compliance support;
• allergen management;
• food labelling advice;
• due-diligence systems and documentation;
• food manufacturing compliance;
• approved premises and product of animal origin compliance support;
• food safety training and guidance;
• corrective action and compliance advice; and
• downloadable food safety documents, templates and resources.

For the purposes of UK data protection law, The Food Safety Consultant will normally act as the data controller for personal information collected directly through this website or in connection with enquiries and consultancy services.

For privacy enquiries, please contact:

Email: thefoodsafetyconsultant01@gmail.com
Telephone: +44 7586 097176

The information we collect depends on how you interact with us.

When you contact us or request our services, we may collect information including:

• your name;
• business or organisation name;
• job title;
• email address;
• telephone number;
• business address;
• billing address; and
• other contact information you choose to provide.

When you request professional advice or consultancy services, we may collect information relating to your food business, including:

• type of food business;
• business activities;
• food production processes;
• food safety procedures;
• HACCP information;
• audit and inspection information;
• food hygiene documentation;
• allergen information;
• supplier information;
• food labelling information;
• photographs or documents supplied for consultancy purposes;
• correspondence with us; and
• information reasonably necessary for us to provide the requested service.

Please avoid sending personal information about employees, customers or other individuals unless it is genuinely necessary for the consultancy service.

Where you purchase services or downloadable products, we may process information concerning:

• products or services purchased;
• transaction dates;
• amounts paid;
• invoices;
• billing details; and
• payment status.

Where payment is processed through a third-party payment provider, payment card details may be processed directly by that provider rather than being stored by us.

When you visit our website, certain technical information may be collected automatically, depending on the website technologies and cookies being used.

This may include:

• IP address;
• browser type;
• device type;
• operating system;
• pages visited;
• approximate location derived from an IP address;
• referring website;
• time and date of visits; and
• website usage information.

We may collect information:

Directly from you when you:

• complete a website contact form;
• email or telephone us;
• request a quotation;
• book or purchase a service;
• purchase or download a product;
• subscribe to marketing communications;
• provide documents for review;
• participate in consultancy work; or
• communicate with us about an existing service.

Automatically, through website technologies such as cookies, server logs and analytics tools where these are used.

From third parties, where appropriate and lawful, such as payment processors, professional advisers, business representatives or organisations engaging us to provide consultancy services.

We may use personal information to:

• respond to enquiries;
• provide quotations;
• communicate with potential and existing clients;
• provide food safety consultancy services;
• prepare HACCP plans, audit reports, food safety management systems and related documentation;
• review information supplied by clients;
• manage consultancy projects;
• process purchases and payments;
• provide purchased digital products;
• issue invoices and maintain accounting records;
• provide customer support;
• manage complaints or disputes;
• improve our website and services;
• maintain the security of our website;
• prevent fraud or misuse;
• maintain appropriate business records;
• comply with legal, tax and regulatory obligations; and
• send marketing communications where permitted by law.

We will not use personal information for purposes that are incompatible with the purpose for which it was originally collected unless permitted or required by law.

Under UK GDPR, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may rely upon:

We may process your information where it is necessary to provide a service you have requested, take steps before entering into a contract, fulfil an order, provide consultancy services or administer our contractual relationship with you.

We may process information where necessary for our legitimate business interests, provided those interests do not override your fundamental rights and freedoms.

Examples may include:

• responding to business enquiries;
• managing client relationships;
• maintaining appropriate business records;
• improving our services;
• protecting our business against fraud or misuse; and
• establishing, exercising or defending legal claims.

We may process information where necessary to comply with legal requirements, including tax, accounting and other applicable statutory obligations.

Where required, we may ask for your consent, particularly in relation to certain marketing activities and non-essential cookies.

Where processing is based on consent, you may withdraw your consent at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

Clients may provide documents and information containing commercially sensitive or confidential business information.

We recognise the importance of protecting this information.

Information supplied for consultancy purposes will normally be used only for:

• delivering the agreed service;
• communicating with the client;
• preparing reports or documentation;
• maintaining necessary professional records;
• quality assurance;
• complying with legal obligations; and
• protecting or defending legal rights where necessary.

We will take reasonable steps to maintain the confidentiality and security of information supplied to us.

Clients should ensure that they have an appropriate lawful basis before providing us with personal information relating to employees, customers, suppliers or other third parties.

We do not sell your personal information.

We may share information with trusted third parties where reasonably necessary for operating our business or providing services.

These may include:

• website hosting providers;
• email and communications providers;
• cloud storage providers;
• payment processors;
• accounting or bookkeeping services;
• IT and cybersecurity providers;
• analytics providers;
• professional advisers, including accountants or legal advisers; and
• regulators, courts, law-enforcement agencies or public authorities where disclosure is legally required.

Where appropriate, we take reasonable steps to ensure service providers process personal information securely and only for authorised purposes.

Some service providers used to operate our website, email, cloud storage, analytics or payment systems may process information outside the United Kingdom.

Where personal information is transferred internationally, we will take reasonable steps to ensure that an appropriate legal mechanism and safeguards are in place where required by UK data protection law.

These safeguards may include an adequacy decision or approved contractual safeguards.

We will not retain personal information for longer than reasonably necessary for the purposes for which it was collected.

Retention periods may depend on:

• the nature of the information;
• the consultancy service provided;
• contractual requirements;
• legal and regulatory requirements;
• tax and accounting requirements;
• potential complaints or disputes; and
• the need to establish, exercise or defend legal claims.

When information is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it.

We take reasonable technical and organisational measures to protect personal information against:

• unauthorised access;
• accidental loss;
• destruction;
• alteration;
• disclosure; and
• misuse.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

You should therefore take appropriate precautions when sending confidential or sensitive information electronically.

Our website may use cookies and similar technologies.

Cookies are small files placed on your device that can help a website function correctly, remember preferences, understand website usage and, where applicable, support advertising or marketing.

Cookies may include:

Strictly necessary cookies – required for essential website functionality and security.

Analytics cookies – used to understand how visitors interact with our website.

Functional cookies – used to remember choices or provide additional website functionality.

Marketing or advertising cookies – where used, these may help measure advertising performance or provide relevant advertising.

Where consent is legally required, non-essential cookies should not be placed on your device until you have provided the appropriate consent.

You should be able to withdraw or modify your cookie preferences through the website's cookie settings where applicable.

Further details should be provided in our Cookie Policy or cookie consent management system.

We may use website analytics services to understand how visitors use our website.

These services may collect information such as device information, pages visited, approximate location, browser information and interactions with the website.

Where analytics technologies require consent under UK law, they will only be activated after appropriate consent has been obtained.

If our website uses services provided by companies such as Google or other third-party technology providers, those providers may process information in accordance with their own privacy policies.

We may occasionally send information about our services, food safety updates, consultancy services or other relevant business information where permitted by law.

Where consent is required, we will obtain consent before sending electronic marketing communications.

You can unsubscribe from marketing communications at any time by:

• using the unsubscribe facility included in the communication, where available; or
• contacting us at thefoodsafetyconsultant01@gmail.com.

Service-related communications, such as information concerning an existing contract, enquiry or purchase, are not necessarily marketing communications.

Depending on the circumstances, UK data protection law may give you rights including:

You may request a copy of personal information we hold about you.

You may ask us to correct inaccurate or incomplete personal information.

In certain circumstances, you may ask us to delete your personal information.

You may have the right to ask us to restrict the way we use your information.

You may object to certain processing, including processing based on legitimate interests and direct marketing.

In certain circumstances, you may request that personal information you provided to us be supplied in a structured, commonly used and machine-readable format or transferred to another organisation.

Where processing is based on your consent, you may withdraw that consent at any time.

These rights are subject to conditions and exemptions contained in data protection legislation.

To exercise your rights, please contact:

thefoodsafetyconsultant01@gmail.com

We may need to verify your identity before responding to a request.

If you have concerns about how we handle your personal information, please contact us first so that we have an opportunity to investigate the matter.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

Information about data protection rights and making a complaint is available from the Information Commissioner's Office.

Our website and consultancy services are intended primarily for businesses and adults.

We do not knowingly seek to collect personal information directly from children through this website.

If we become aware that personal information relating to a child has been collected unnecessarily, we will take appropriate steps to address the matter.

Our website may contain links to external websites.

We are not responsible for the privacy practices, security or content of third-party websites. Visitors should review the privacy policy of any external website before providing personal information.

We may update this Privacy Policy periodically to reflect changes to:

• our services;
• website functionality;
• technologies we use;
• third-party service providers; or
• applicable legal requirements.

The latest version will be published on this website and the "Last updated" date will be amended accordingly.

We recommend reviewing this Privacy Policy periodically.

If you have questions about this Privacy Policy, how we use your personal information, or wish to exercise a data protection right, please contact:

The Food Safety Consultant

Website: thefoodsafetyconsultant.com
Email: thefoodsafetyconsultant01@gmail.com
Telephone: +44 7586 097176

Last updated: 23 August 2026